Last Updated: 14/03/2025

Welcome to AsiliBlooms (“we,” “our,” or “us”). By accessing or purchasing from our website, you agree to these Terms and Conditions. Please read them carefully.

1. Orders and Payments

  • All orders must be paid in full before processing.
  • We accept major credit/debit cards, mobile payments, and other listed payment options at checkout.
  • Prices are subject to change without notice.

2. Delivery & Shipping

  • We offer delivery services within our specified regions. Delivery times are estimates and may vary due to unforeseen circumstances.
  • Customers must provide accurate delivery details. We are not responsible for delays or failed deliveries due to incorrect information.

3. No Refund Policy

  • Due to the perishable nature of our products, we do not accept refunds or returns once an order has been processed and delivered.
  • If there is an issue with your order (damaged items, incorrect items), please get in touch with us within 24 hours of delivery with photographic evidence, and we will work toward a suitable resolution.

4. Cancellations & Modifications

  • Orders can only be modified or canceled within 1 hour of placement. After this period, orders are final.
  • Custom and special orders cannot be canceled once confirmed.

5. Product Availability & Substitutions

  • Flowers and gifts are subject to seasonal availability. If an item is unavailable, we may substitute it with a product of equal or greater value.
  • We ensure product images accurately represent the final product, but variations may occur.

6. Liability & Disputes

  • We are not responsible for any allergic reactions caused by flowers, chocolates, or other products.
  • Any disputes must be raised within 1 day of order receipt.
  • By using our website, you agree to resolve any disputes through amicable discussion before legal action.

7. Changes to Terms

  • We may update these terms at any time. Continued use of our services implies acceptance of any changes.

If you have any questions, contact us at hello@asiliblooms.com.

 

 

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